Our focus on managing group travel expenses first came from researching how the younger generation books vacations in general. We conducted 5 interviews but soon felt that the scope of our research was too broad.
However, we looked at our research and found some patterns that emerged. Many of our participants were traveling in groups and there was usually one main person handling the logistics of the trip.
From this, we decided to narrow down our research scope to group-travel only and we conducted another series of interviews after. We found that managing expenses would often come up in their stories, and that many people had different ways to keep track of expenses during a trip.
Some kept notes on their phone or on a master spreadsheet during the trip, and figured out the expenses afterwards, but sometimes the numbers didn’t add up and was often frustrating to sort out. Another participant’s group had pooled cash together first to use on the trip; however someone had to have the responsibility to hold all the cash, and the expenses can get quite high sometimes making cash inconvenient to use.
Regardless of the methodology they chose, we found that having to handle group expenses often interrupted the groups from properly enjoying their vacation.